Our Mission
Honest service. Quality repairs. Customers we keep for life. That's been our mission since the day we opened in 2000.
Why We Started
Perry's Quality Auto was founded in 1997 on a simple idea: build a shop where customers feel respected, get fair prices, and trust the work. Too many people had stories about shops that talked down to them, padded estimates, or did unnecessary work. We wanted to be the opposite of that.
What We Promise
- Honest diagnosis, we tell you what's wrong, not what we want to sell
- Fair pricing, written estimates before any work begins
- Quality repairs, OEM or OEM-equivalent parts, ASE Certified work
- Clear communication, no surprises on your invoice
- Stand behind our work, 2-Year / 24,000-Mile warranty on every repair
- Treat you with respect, regardless of how much you know about cars
Our Core Values
Integrity. If we recommend a repair, you can trust we'd recommend the same thing for our own family. We don't upsell, scare-sell, or invent problems. If something can wait, we'll tell you. If it can't, we'll explain why.
Craftsmanship. Every job gets done right or it doesn't go out the door. We use quality parts, follow factory procedures, and take the time to do it correctly the first time.
Community. Simi Valley is home. We're a family-owned shop in a town we live in, and our reputation matters more than any single repair. We support local businesses, give back where we can, and treat every customer like a neighbor.
Customers for Life
Our success isn't measured in transactions. It's measured in the families that have been bringing us their cars for fifteen, twenty years. The customer who first came in with a Civic and now brings us their kid's first car. That's the goal: be the shop you trust for as long as you own a vehicle.
How We Live It Out
It's easy to put words on a page. We try to live this every day, in how we answer the phone, how we explain a diagnosis, how we handle a mistake. We're not perfect. When we get something wrong, we own it and make it right. That's what a 2-Year warranty really means: not just a marketing line, but a promise we keep.